Who We Are Our website address is: https://potomaccustomremodeling.com.
Information We Collect
We may collect personal information that you provide to us directly, such as your name, email address, phone number, or other contact details when you:
- Submit an online form
- Request a quote or estimate
- Schedule an appointment
- Subscribe to updates or SMS communications
We also collect non-identifiable data such as browser type, IP address, and device information to help improve site performance and detect spam.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string for spam detection.
An anonymized string created from your email address (a hash) may be shared with the Gravatar service to verify if you use it. For more information, visit Gravatar’s Privacy Policy. Once your comment is approved, your profile image is publicly visible next to your comment.
Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract any location data from uploaded images.
Cookies
If you leave a comment, you may opt to save your name, email, and website in cookies for convenience. These cookies last for one year. Login cookies last for two days, and display preference cookies last for a year. You can delete cookies at any time from your browser settings.
Embedded Content
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content behaves as if you visited the source website directly, which may collect data or use cookies according to its own privacy policy.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email. Mobile opt-ins, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
How Long We Retain Your Data
If you leave a comment, both the comment and its metadata are retained indefinitely. Registered users can view, edit, or delete their personal data at any time (except their username). Website administrators can also view and modify this information.
Your Rights Over Your Data
You can request an exported file of the personal data we hold about you or ask that we delete any data we have. This excludes data required for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
SMS Communication Policy
If you have consented to receive text messages from Potomac Custom Remodeling, you may receive messages related to:
- Appointment reminders
- Service updates or project notifications
- Billing inquiries
- Promotions or offers (if applicable)
Message Frequency: Message frequency may vary. You may receive up to 3 messages per month regarding appointments, service updates, or account inquiries.
Potential Fees: Standard message and data rates may apply according to your carrier’s plan.
Opt-In Method: You may opt in by submitting an online form, providing verbal consent during a conversation, or signing a paper form.
Opt-Out Method: You can opt out at any time by replying “STOP” to any SMS message. We will confirm your removal from our SMS list. You can also contact us directly at Contact Us to request removal.
Help: For assistance, reply “HELP” or visit our Contact Page.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out anytime by texting “STOP.”
- For help, text “HELP.”
- Message frequency may vary.
Privacy Commitment: The information (including phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Contact Us
If you have any questions about our privacy practices, please contact us at: https://potomaccustomremodeling.com/contact-us/