About Potomac Custom Remodeling — Our Team and Mission
Where quality meets integrity — family-owned and community-driven, serving Maryland & Delaware since 2020.
1,600+
Projects Completed
4.8★
Google Rating
5+
Years Experience
2
State Coverage
Our Story
"Homeowners deserve a contractor they can trust completely."
— Ken Baden, Founder & Owner
Potomac Custom Remodeling was born from a simple belief: homeowners deserve a contractor they can trust completely. Founded in 2020 by Ken Baden, PCR started with a commitment to doing things differently — where every estimate is transparent, every timeline is honored, and every project is backed by a strong warranty.
That commitment to doing things the right way has fueled our growth from a small operation to a full-service exterior remodeling company with offices in Maryland and Delaware, a team of dedicated professionals, and over 1,600 completed projects.
What Sets Us Apart
Today, PCR specializes in roofing, windows, and siding for residential and commercial properties. As a Tamko Diamond Partner, we offer our customers access to premium products and strong warranty coverage.
Strong Warranties
Industry-leading coverage on every project we complete.
Transparent Pricing
Honest estimates with no hidden fees or surprise charges.
Proven Track Record
1,600+ projects with a 4.8-star Google rating.
Certifications & Partnerships
Credentials that protect your investment and demonstrate our commitment to quality.
A+ Rated with BBB
Accredited
MHIC Licensed
#140855
DE Licensed
#2019600663
Tamko Diamond Partner
Premium Installer
Nextdoor Favorite
2025 Winner
EPA Lead-Safe
Certified Firm
Meet Our Team
The people behind every successful project.
Ken Baden
Founder & Owner
Ken founded PCR in 2020 with a vision to deliver the highest quality exterior remodeling with complete transparency and integrity.
Justin Smarte
Vice President
Justin drives day-to-day operations and excellence at PCR, overseeing company-wide standards and expansion throughout Maryland and Deleware.
Anthony Marks
Director of Operations
Anthony manages day-to-day operations, coordinates crews, and ensures every project runs on time and on budget across both offices.
Richard Small
Production Manager
Richard leads our production teams in the field, ensuring quality craftsmanship and customer satisfaction on every job site.
Rooted in Community
PCR is more than a contractor — we're your neighbors. We proudly sponsor local youth sports teams in our communities across Maryland and Delaware.
Our Journey
Company Founded
Ken Baden founded PCR in Crofton, MD with a commitment to quality and integrity in exterior remodeling.
500 Projects Completed
Reached a major milestone, building a reputation for quality roofing, windows, and siding across Maryland.
Delaware Office Opens
Opened our Laurel, DE location to serve Sussex, Kent, and New Castle County homeowners.
Tamko Diamond Installer
Earned Tamko's Diamond installer status, recognizing PCR's commitment to excellence and volume.
Best of Central MD & Nextdoor Favorite
Named Best of Central Maryland 2025 by What's Up Magazine and earned Nextdoor Neighborhood Favorite. 1,500+ projects completed.
GAF Master Elite Installers
Earned GAF Master Elite certification — a distinction held by only 2% of roofing contractors nationwide, representing the highest standards in installation excellence.
Ready to Work With a Team You Can Trust?
Get a free estimate and experience the PCR difference.